Falcon Solutions

We started Falcon Solutions because after living in Abu Dhabi for 20 years (Deyaa) and 8 years (Erin) respectively, we had our fair share of botched maintenance jobs, curious misunderstandings, poor quality painting, and mysterious practices resulting in wasted time and a lot of anxiety. Moreover, basic customer service seemed to be lacking... beginning with the first phone call and throughout the job.

We had come to expect that getting anything fixed, painted or cleaned had to take 2-3 times as long as it should, and with that believed we may have to jump in and eventually do part of the job ourselves. ... Until one day we said, "Khalas" It simply shouldn't have to be that hard!

OUR COMPANY PHILOSOPHY THEREFORE IS SIMPLE:

1) We hire highly qualified people and treat them fairly and professionally -- giving them a living wage and development/training so that they can and are motivated to do their jobs well.

2) We strive to know our customers' needs, and provide the highest quality, professional service we can. We go above and beyond to get the job done right the first time, and communicate with customers clearly and honestly.

3) We will focus on preventative maintenance, offering solutions that solve your immediate problem now, but which also help you invest smartly to avoid costly maintenance problems in the future.

4) We offer both traditional and eco-friendly solutions with the goal of moving as "green" as we can, as soon as the customer base supports it.

5) We will use the latest processes and systems that help us put service at the forefront -- from the first call where we strive to really understand your needs, to professional/on-time delivery of the service, to follow up and storage of your preferences -- we are committed to providing the best service possible!